> For the complete documentation index, see [llms.txt](https://docs.chatvideopro.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatvideopro.com/getting-started/installation-and-activation.md).

# Installation & Activation

Follow these steps to install and activate Chat Video Pro in Adobe Premiere Pro. The entire process takes just a few minutes.

## Setup Video

{% embed url="<https://www.youtube.com/watch?t=&v=Y3mlddWTGI8>" %}

## Before you start

Chat Video Pro supports **Adobe Premiere Pro 2026 (v26.x) only**. Earlier versions are not officially supported or guaranteed to work.

Activate a lifetime package or an active Creator Pass using the purchase instructions provided with your order. Captions Engine is included in every plan. Audio Expansion is included with Creator Bundle and an active Pass; Base/Teams owners need the add-on. The downloadable Expansion Kit is separate. See [Pricing](/getting-started/pricing.md) for access, cancellation and refund details.

## Step 1: Download Chat Video Pro

#### Check Your Email

After purchase, you'll receive an email with your Chat Video Pro receipt containing:

* ✅ **Download link** for the Chat Video Pro `.zxp` plugin file
* ✅ **Your personal license key** to unlock Chat Video Pro

**Can't find the email?**

* Check your spam or promotions folder
* Look for an email from Momentohm Media or your payment processor
* Contact support if you still can't locate it

#### Access Your Download

1. **Open your receipt email**
2. **Scroll down** to find the "View Order" button
3. **Click "View Order"** to access your order page
4. **Download both:**
   * **ChatVideoPro.zxp** - The extension file
   * **AEScripts ZXP Manager** - The installer tool (Mac or Windows) [AEScripts ZXP Installer](https://aescripts.com/learn/post/zxp-installer/)

### Step 2: Install the Plugin

<figure><img src="https://3726163538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOksMNVulq2ffwzQ32RfP%2Fuploads%2FBcu5DOcGB0Hb3WSZkU2M%2Fexplorer_ZReqGDUwNY.gif?alt=media&amp;token=854d691a-1c7f-43f4-9312-d4df9ef55564" alt=""><figcaption></figcaption></figure>

#### Using aescripts ZXP Installer

1. **Open the AEScripts ZXP Installer**
   * Launch the ZXP Manager application you downloaded
2. **Drag and Drop**
   * Drag the **ChatVideoPro.zxp** file into the ZXP Manager window
   * You should see it appear in the installer interface
3. **Click Install**
   * Click the **Install** button in the ZXP Manager
   * Wait for the installation to complete
   * You'll see a confirmation when Chat Video Pro is installed

#### Open in Premiere Pro

1. **Launch Adobe Premiere Pro**
2. **Open the Extension**
   * Go to **Window → Extensions → Chat Video Pro**
   * The panel will open (you can dock it wherever you prefer)
3. **Onboarding starts automatically**
   * The activation wizard will appear

### Step 3: Activate Your License

#### A) Activate Your License Key

1. **Copy your license key**
   * Find it in your receipt email
2. **Paste into Chat Video Pro**
3. **Click "Next"**

#### B) Create Your FAL Key

Chat Video Pro uses your own FAL.ai API key

1. **Click "Get FAL Key"**
   * It opens [fal.ai/dashboard/keys](https://fal.ai/dashboard/keys) in your browser
2. **Sign in to FAL.ai**
   * Sign in with your Google account (or create a new account)
3. **Create a New Key**
   * Once logged in, click **"Add Key"** or **"Create Key"**
   * Choose **"Admin Key"** type
   * Give it a name like "Chat Video Pro" or "CVP"
   * Click **"Create Key"**
4. **Copy Your Key**
   * The key will appear in the format: `key_id:key_secret`
   * **Important:** Copy the entire key (both parts with the colon)
   * Save it somewhere safe so you don't have to repeat this process
5. **Paste into Chat Video Pro**
   * Return to the Chat Video Pro activation screen
   * Paste your FAL key into the field
   * Click "Next" or "Save"

#### C) Add Funds to Your FAL Account

Before you can generate videos, you need to add funds to your FAL.ai account.

1. **Access Usage Dashboard**
   * In Chat Video Pro, click the **Gear icon** (⚙️) in the header
   * Select **Usage** from the menu
2. **View Your Balance**
   * Click **"See Balance"** or **"View in Fal Dashboard"**
   * This opens your FAL.ai account dashboard
3. **Add Funds**
   * Recommended starting amount: **$10-$20**
   * Add more if you plan to generate many videos
   * Fal.ai usage is billed separately from your CVP lifetime license or active Creator Pass; check its current account terms.

**Why add funds?**

* Chat Video Pro uses a **pay-as-you-go model**
* Software access is a lifetime license or an active monthly Creator Pass
* No upcharges
* Provider balances and expiry follow the current Fal.ai terms
* Track spending per project
* Only pay for what you use

### You're Ready to Create!

Once activation is complete, you now have access to:

* ✅ **AI Video Models** (Veo, Kling, Hailuo 03, Hailuo 03 Max, Grok Imagine 1.5, Seedance 2.5, Wan 3.0)
* ✅ **Upscaler Tools** (Topaz, Flash VSR 2, Bria)
* ✅ **Canvas Editor** (Image editing and manipulation)
* ✅ **ChatGPT Assistant** (Workflow help and troubleshooting)
* ✅ **Story Cutter** (Transcript analysis and editable rough cuts)
* ✅ **Captions Engine** (Animated styles and transparent video export)
* ✅ **All inside your Premiere timeline**

#### Next Steps

* **Dock the panel** next to your Lumetri scopes for easy access
* **Watch the full walkthrough:** [YouTube Tutorial](https://youtu.be/3tlWda8jsf4)
* **Join the Discord:** [Chat Video Pro Community](https://discord.gg/WjGaUYtNyr)
* **Try your first generation:** See First 5 Things to Try

### Troubleshooting

#### "I don't see Chat Video Pro inside Premiere"

**Solution:**

1. **Verify installation** - Check that the ZXP file was successfully installed
2. **Check Premiere Pro version** - Must be 2026 (v26.x). Earlier versions are not officially supported or guaranteed to work
3. **Restart Premiere Pro** - Close and reopen the application
4. **Check Extensions menu** - Go to Window → Extensions → Chat Video Pro
5. **Enable CEP debugging** (if still not visible):

   **Windows:**

   * Create registry key: `HKEY_CURRENT_USER\Software\Adobe\CSXS.11` (or CSXS.10, CSXS.9 for older Premiere)
   * Add DWORD: `PlayerDebugMode` = `1`
   * Restart Premiere Pro

   **macOS:**

   ```bash
   defaults write com.adobe.CSXS.11 PlayerDebugMode 1
   ```

   (Change `11` to your Premiere version number)

   * Restart Premiere Pro

#### "My license key won't activate"

**Solutions:**

* Verify you copied the **entire key** (no extra spaces before/after)
* Check the key is from a **valid purchase**
* Ensure you're using the key from your **receipt email**
* Try copying the key again (sometimes hidden characters get included)
* Contact support at **<chatvideopro@gmail.com>** if issues persist

#### "Where do I paste my API key?"

**FAL Key:**

* Paste it in the activation wizard during setup
* Or later: Gear icon → Settings → API Keys → FAL.ai Key field
* Format: `key_id:key_secret` (both parts with colon)

The current extension uses **one Fal.ai key**. Separate OpenAI and Gemini keys were retired; chat is routed through Fal.ai and OpenRouter to the selected model. A consumer chat subscription does not pay this API usage.

#### "How do I add funds for video generation?"

1. Click **Gear icon** (⚙️) → **Usage**
2. Click **"See Balance"** or **"View in Fal Dashboard"**
3. This opens your FAL.ai account
4. Click **"Add Funds"** or **"Add Credits"**
5. Recommended: Start with $10-$20
6. Check current Fal.ai balance, expiry and usage terms before adding funds.

#### "Do I need a subscription?"

A subscription is optional: buy a lifetime package or use Creator Pass while active. Provider usage is separate in either case. Captions styling and local rendering do not use AI credits; cloud transcription, optional AI enhancement and chat can incur usage. See [Pricing](/getting-started/pricing.md).

#### FAL Key Errors

**Common issues:**

* **Format incorrect:** Must be `key_id:key_secret` (with colon, both parts)
* **Key inactive:** Verify the key is active in your FAL dashboard
* **No funds:** Add credits to your FAL account (see Usage panel)
* **Wrong key type:** Make sure you created an "Admin Key" in FAL

**To fix:**

1. Go to [fal.ai/dashboard/keys](https://fal.ai/dashboard/keys)
2. Verify your key is active
3. Copy the full key again (both parts)
4. Paste into Chat Video Pro: Gear → Settings → API Keys

### Privacy & Security

The API key is stored on your device and used for authenticated provider requests. Activation and validation contact the licensing services; they are not entirely local. Cloud requests send the necessary prompts, transcript/context and reference media to your own Fal.ai account. Local Whisper is a Windows transcription option that keeps audio local for that step; cloud engines upload audio and later reasoning may send transcript/context. Read the [privacy policy](https://www.chatvideopro.com/privacy/) for diagnostics, analytics and provider routing.

### Getting Support

* **Email:** <chatvideopro@gmail.com>
* **Discord:** [Join the Community](https://discord.gg/WjGaUYtNyr)
* **In-app:** Gear icon → Contact Us
* **Founder Onboarding Session:** Not a support call — a live 60-minute session where we build your AI workflow inside your actual Premiere project. Come with a project open; leave with a working pipeline. [BOOK YOUR SESSION →](https://checkout.chatvideopro.com/checkout/buy/6b983504-8882-45e4-9ca8-64ea1a28eddf)

***

**Next:** Learn about the Interface Overview to understand Chat Video Pro's layout.