> For the complete documentation index, see [llms.txt](https://docs.chatvideopro.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatvideopro.com/getting-started/installation-and-activation.md).

# Installation & Activation

## Setup Video

{% embed url="<https://www.youtube.com/watch?t=&v=Y3mlddWTGI8>" %}

## Step 1: Download Chat Video Pro

#### Check Your Email

After purchase, you'll receive an email with your Chat Video Pro receipt containing:

* ✅ **Download link** for the Chat Video Pro `.zxp` plugin file
* ✅ **Your personal license key** to unlock Chat Video Pro

**Can't find the email?**

* Check your spam or promotions folder
* Look for an email from Momentohm Media or your payment processor
* Contact support if you still can't locate it

#### Access Your Download

1. **Open your receipt email**
2. **Scroll down** to find the "View Order" button
3. **Click "View Order"** to access your order page
4. **Download both:**
   * **ChatVideoPro.zxp** - The extension file
   * **AEScripts ZXP Manager** - The installer tool (Mac or Windows) [AEScripts ZXP Installer](https://aescripts.com/learn/post/zxp-installer/)

### Step 2: Install the Plugin

<figure><img src="/files/D8KuzCeqiBV3L1TdS9d3" alt=""><figcaption></figcaption></figure>

#### Using aescripts ZXP Installer

1. **Open the AEScripts ZXP Installer**
   * Launch the ZXP Manager application you downloaded
2. **Drag and Drop**
   * Drag the **ChatVideoPro.zxp** file into the ZXP Manager window
   * You should see it appear in the installer interface
3. **Click Install**
   * Click the **Install** button in the ZXP Manager
   * Wait for the installation to complete
   * You'll see a confirmation when Chat Video Pro is installed

#### Open in Premiere Pro

1. **Launch Adobe Premiere Pro**
2. **Open the Extension**
   * Go to **Window → Extensions → Chat Video Pro**
   * The panel will open (you can dock it wherever you prefer)
3. **Onboarding starts automatically**
   * The activation wizard will appear

### Step 3: Activate Your License

#### A) Activate Your License Key

1. **Copy your license key**
   * Find it in your receipt email
2. **Paste into Chat Video Pro**
3. **Click "Next"**

#### B) Create Your FAL Key

Chat Video Pro uses your own FAL.ai API key

1. **Click "Get FAL Key"**
   * It opens [fal.ai/dashboard/keys](https://fal.ai/dashboard/keys) in your browser
2. **Sign in to FAL.ai**
   * Sign in with your Google account (or create a new account)
3. **Create a New Key**
   * Once logged in, click **"Add Key"** or **"Create Key"**
   * Choose **"Admin Key"** type
   * Give it a name like "Chat Video Pro" or "CVP"
   * Click **"Create Key"**
4. **Copy Your Key**
   * The key will appear in the format: `key_id:key_secret`
   * **Important:** Copy the entire key (both parts with the colon)
   * Save it somewhere safe so you don't have to repeat this process
5. **Paste into Chat Video Pro**
   * Return to the Chat Video Pro activation screen
   * Paste your FAL key into the field
   * Click "Next" or "Save"

#### C) Add Funds to Your FAL Account

Before you can generate videos, you need to add funds to your FAL.ai account.

1. **Access Usage Dashboard**
   * In Chat Video Pro, click the **Gear icon** (⚙️) in the header
   * Select **Usage** from the menu
2. **View Your Balance**
   * Click **"See Balance"** or **"View in Fal Dashboard"**
   * This opens your FAL.ai account dashboard
3. **Add Funds**
   * Recommended starting amount: **$10-$20**
   * Add more if you plan to generate many videos
   * FAL uses a pay-as-you-go model with no subscription

**Why add funds?**

* Chat Video Pro uses a **pay-as-you-go model**
* No subscription fees
* No upcharges
* No credits that expire
* Track spending per project
* Only pay for what you use

### You're Ready to Create!

Once activation is complete, you now have access to:

* ✅ **AI Video Models** (Sora, Veo, Kling, Hailuo, WAN)
* ✅ **Upscaler Tools** (Topaz, Flash VSR 2, Bria)
* ✅ **Canvas Editor** (Image editing and manipulation)
* ✅ **ChatGPT Assistant** (Workflow help and troubleshooting)
* ✅ **Story Cutter** (Transcript analysis and paper cuts)
* ✅ **All inside your Premiere timeline**

#### Next Steps

* **Dock the panel** next to your Lumetri scopes for easy access
* **Watch the full walkthrough:** [YouTube Tutorial](https://youtu.be/3tlWda8jsf4)
* **Join the Discord:** [Chat Video Pro Community](https://discord.gg/WjGaUYtNyr)
* **Try your first generation:** See First 5 Things to Try

### Troubleshooting

#### "I don't see Chat Video Pro inside Premiere"

**Solution:**

1. **Verify installation** - Check that the ZXP file was successfully installed
2. **Check Premiere Pro version** - Must be 2026 or later
3. **Restart Premiere Pro** - Close and reopen the application
4. **Check Extensions menu** - Go to Window → Extensions → Chat Video Pro
5. **Enable CEP debugging** (if still not visible):

   **Windows:**

   * Create registry key: `HKEY_CURRENT_USER\Software\Adobe\CSXS.11` (or CSXS.10, CSXS.9 for older Premiere)
   * Add DWORD: `PlayerDebugMode` = `1`
   * Restart Premiere Pro

   **macOS:**

   ```bash
   defaults write com.adobe.CSXS.11 PlayerDebugMode 1
   ```

   (Change `11` to your Premiere version number)

   * Restart Premiere Pro

#### "My license key won't activate"

**Solutions:**

* Verify you copied the **entire key** (no extra spaces before/after)
* Check the key is from a **valid purchase**
* Ensure you're using the key from your **receipt email**
* Try copying the key again (sometimes hidden characters get included)
* Contact support at **<chatvideopro@gmail.com>** if issues persist

#### "Where do I paste my API key?"

**FAL Key:**

* Paste it in the activation wizard during setup
* Or later: Gear icon → Settings → API Keys → FAL.ai Key field
* Format: `key_id:key_secret` (both parts with colon)

**Other API Keys (Optional):**

* OpenAI: Gear icon → Settings → API Keys → OpenAI
* Gemini: Gear icon → Settings → API Keys → Gemini

#### "How do I add funds for video generation?"

1. Click **Gear icon** (⚙️) → **Usage**
2. Click **"See Balance"** or **"View in Fal Dashboard"**
3. This opens your FAL.ai account
4. Click **"Add Funds"** or **"Add Credits"**
5. Recommended: Start with $10-$20
6. Funds never expire - pay only for what you use

#### "Do I need a subscription?"

**No!** Chat Video Pro uses a **pay-as-you-go model**:

* ✅ No subscription fees
* ✅ No monthly charges
* ✅ No credits that expire
* ✅ Only pay for generations you use
* ✅ Track spending per project

#### FAL Key Errors

**Common issues:**

* **Format incorrect:** Must be `key_id:key_secret` (with colon, both parts)
* **Key inactive:** Verify the key is active in your FAL dashboard
* **No funds:** Add credits to your FAL account (see Usage panel)
* **Wrong key type:** Make sure you created an "Admin Key" in FAL

**To fix:**

1. Go to [fal.ai/dashboard/keys](https://fal.ai/dashboard/keys)
2. Verify your key is active
3. Copy the full key again (both parts)
4. Paste into Chat Video Pro: Gear → Settings → API Keys

### Privacy & Security

* **All keys stored locally** - Never sent to external servers except for API calls
* **License validation is local** - No phone-home for activation
* **Generated media cached locally** - Stored in your chat media folders
* **Transcripts and memory** - All stored in local browser storage
* **Your data stays private** - We never touch your data or API keys

### Getting Support

* **Email:** <chatvideopro@gmail.com>
* **Discord:** [Join the Community](https://discord.gg/WjGaUYtNyr)
* **In-app:** Gear icon → Contact Us
* **Founder Onboarding Session:** Not a support call — a live 60-minute session where we build your AI workflow inside your actual Premiere project. Come with a project open; leave with a working pipeline. [BOOK YOUR SESSION →](https://checkout.chatvideopro.com/checkout/buy/6b983504-8882-45e4-9ca8-64ea1a28eddf)

***

**Next:** Learn about the Interface Overview to understand Chat Video Pro's layout.