# Pricing FAQ

#### **Is Chat Video Pro a subscription?**

No. Chat Video Pro requires a **one-time license purchase**.

Once purchased, you can use the software indefinitely on the licensed machine(s). There are **no monthly fees** for Chat Video Pro itself.

***

#### **Why do I need to pay for generations after buying the license?**

Chat Video Pro does not host or charge for AI models directly.

All AI operations (video generation, image generation, VFX, upscaling, etc.) run through **fal.ai**, which uses a **pay-as-you-go** billing model.

This means:

* You only pay when you generate
* There are no usage caps
* There is no markup from Chat Video Pro
* You are billed directly by the provider

***

#### **What am I actually paying fal.ai for?**

You are paying for:

* GPU compute
* Model inference
* Video/image processing time

Chat Video Pro simply acts as a **bridge inside Premiere Pro** that sends requests to the model provider using your credentials.

***

#### **How much do generations cost?**

Costs vary by:

* Model
* Resolution
* Duration
* Operation type (image, video, tracking, upscaling, etc.)

Typical ranges:

* Images: a few cents
* Short video clips: cents to a few dollars
* Longer or higher-resolution operations: more

> **Important:** Prices can change over time. Always refer to the [Fal.ai pricing page](https://fal.ai/pricing) for current rates.

***

#### **Where can I see exactly what I’m being charged?**

You have two places to monitor usage:

**Inside Chat Video Pro**

* Gear icon → Usage panel

**Inside your fal.ai account**

* [fal.ai/dashboard/usage-billing](https://fal.ai/dashboard/usage-billing)

The provider dashboard is the source of truth for billing.

***

#### **Do unused credits expire?**

No. Credits added to your provider account remain until used.

***

#### **Can I set spending limits or alerts?**

Yes. Inside your provider account, you can:

* Monitor usage in real time
* Set budget alerts
* Control how much you load into your balance

This gives you full control over spending.

***

#### **How can I avoid wasting credits?**

Best practices:

* Use preview or tracking modes first when available (for example, SAM 3 “Track Frame”)
* Start with shorter clips
* Keep prompts clear and specific
* Test with lower-cost models before scaling up

Detailed cost-saving tips are covered in the **Usage & Best Practices** section.

***

#### **Can I use Chat Video Pro commercially?**

Yes. You retain full rights to anything you generate using Chat Video Pro and connected models.

***

#### **What is refundable?**

We offer a **seven-day money-back guarantee** for the **base Chat Video Pro package**.

Digital bonus assets (such as templates or presets) may be non-refundable.

If something isn’t working as expected, we strongly recommend contacting support before requesting a refund — most issues are configuration-related and can be resolved quickly.

***

#### **Who do I contact for billing or pricing questions?**

* In-app: Gear icon → Contact Us
* Email: Support contact listed in the About panel

***

**Next:** Learn how to monitor and manage usage in the **Usage Dashboard**.

{% content-ref url="/pages/8teMzAnXOweDGrYD9JBK" %}
[Usage Panel](/getting-started/interface-overview/usage-panel.md)
{% endcontent-ref %}

**CVP works best when it's built around how you edit — not the other way around.** A Founder Onboarding Session is 60 minutes live inside your Premiere timeline, configured for your real projects. [BOOK YOUR SESSION →](https://checkout.chatvideopro.com/checkout/buy/6b983504-8882-45e4-9ca8-64ea1a28eddf)


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```

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