Trouble Accessing Downloads
Make sure you are signed in with the email account you used when purchasing.
✅ Sign In
Follow these steps to access your files:
Step 1: Open your order
Click the order link in your purchase email OR
Go directly here: 👉 https://app.lemonsqueezy.com/my-orders/login
Step 2: Sign in to your account
If prompted, log in using the same email you used at checkout
This step is important — your files won’t show correctly unless you’re signed in
Step 3: Access your downloads
Once logged in, your correct files will appear
You can now download everything normally
Why this happens
You must be logged in with your account email to access your downloads.
💬 Still stuck?
If you’re still having trouble accessing your files, feel free to reach out, and we’ll help you get set up right away. Support email: chatvideopro@gmail.com
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